Overview

The REAL Communication workshop is designed to allow individuals to understand the intricacies that occur between individuals. This interactive experiential workshop will explore verbal and non-verbal communication through the medium of game-play and help individuals to understand these interactions in the context of areas such as Persuasion, Influence and Conflict.

Example REAL Activities:

1.) Repeat After Me - Teams must work together to build a replica of a model that is hidden from view whilst identifying if anyone is working against the status quo.
Key Skills: Non-verbal communication signals, persuasion, handling conflict, how communication can be affected by preconceptions

2.) Leapfrog - The team must rearrange itself on a set of tiles, without breaking any of the rules.
Key Skills: Information flow within a hierarchical organisation, integration of different ideas

3.) REAL Restraints - Teams must work together to release their colleagues from the circle of rope. Delegates will learn to cooperate, communicate and think creatively in this tangled situation.
Key Skills: Learning and teaching of new skills, dealing with conflicting approaches

4.) Paper Perceptions - A paper-folding exercise which demonstrates the importance of two-way communication.
Key Skills: Importance of two-way communication and feedback

Learning Methods:

•  group exercises
•  problem solving
•  small group interaction
•  facilitator-led discussion
•  experiential games and activities

Outcome:

By the end of this interactive program, delegates will have:
•  Enhanced communication and learnt how to use information more effectively
•  Understood the subtleties of non-verbal communication and its importance in face-to-face interactions
•  Understood how and why conflict can develop between well-meaning people

Who Should Attend?

•  Managers, leaders and team members who wish to communicate more effectively with their colleagues
•  Individuals in customer-facing roles

Program Duration

1 Day

INCLUDING